Meet the Carbon Valley Team
JOSH – CHIEF TECHNICAL OFFICER
Josh Robertson CEO, CTO, CFO oversees the service, installation, and financial branches of Carbon Valley Heating and Air. Josh specializes in the technical side of the HVAC industry. He’s been ingrained with the ability to fix things since the age of two, and at 20 years old, he received his Airframe and Powerplant license to work on aircraft. His career took a slight turn early on into management of the building/facilities for a few manufacturing companies in Colorado.
His constant drive and continued education allowed him to start Carbon Valley heating and Air at the early age of 29. Fifteen years later, he has built a company that is not focused on money, but on creating and achieving goals, honesty and integrity, and forming great relationships with good people.
MARCY – CHIEF OPERATIONS OFFICER/OWNER
Marcy is the Chief Operations Officer/Owner of Carbon Valley Heating and Air. In this role, she coordinates and manages the office personnel and implements new procedures and policies to ensure that Carbon Valley Heating and Air can offer top notch services to their customers and a friendly work environment for their employees.
HALEY- OFFICE MANAGER
Haley started with Carbon Valley Heating and Air in March of 2015 as our Customer Care Representative and quickly rose in her position to become Office Manager. In this role, she helps build and maintain relationships with our clients in conjunction with promoting our products and services.
Haley is no stranger to customer service and managing—with over 5 years working in different occupations learning different ways to ensure that customers are satisfied with the service they receive. Her goal is to ensure both our customers HVAC needs are being met and our office operations run as smoothly as possible.
Haley is currently attending college to pursue a degree in Business. Her continued education and drive to please our customers gives us a base to grow and enhance from while she learns new techniques and procedures from the HVAC field.
BRYAN – SERVICE TECHNICIAN
Bryan started working with Carbon Valley Heating and Air in April, 2015 and currently works as a service technician. He prides himself in treating customers with great respect and providing quality service and knowledge of their comfort systems. Bryan is known for going above and beyond expected service for our customers, who he treats as he would any family member or friend.
Bryan has been involved with customer service for 23 years in many areas along the Front Range such as Adams County, Weld County, and Boulder County.
Since Bryan joined the Carbon Valley Heating and Air team, he has shared his skills of talent management, engaging and inspiring, and relating well with others, to further grow our team! He is continually finding new ways to provide the friendliest, most honest and dependable service so our customers can enjoy their homes and relax, knowing that they are getting the best possible service.
DALE – SERVICE TECHNICIAN
Dale started with Carbon Valley Heating and Air in May 2016 and works as a service technician. He works directly with customers to determine their comfort needs and does whatever it takes to get them operating as efficiently as possible. He prides himself in making sure each and every customer is satisfied with the work he performs.
Dale has been involved with HVAC for over 14 years and is no stranger to the service industry. Throughout his years in the HVAC industry, he has strived to continue his education and routinely attends classes to keep up with the latest technology and advancements in this industry.
Since Dale joined the Carbon Valley Heating and Air team he has excelled in customer satisfaction, relating with others, and sharing his knowledge in the HVAC industry to help others.
TJ – SERVICE TECHNICIAN
TJ has been with Carbon Valley Heating and Air since May 2017 working as the master installer to provide customers with efficient and knowledgeable service.
TJ is EPA certified and is always seeking to further his education in the industry to ensure he is providing the best possible installs and service to customers. TJ has been in the HVAC industry for over 5 years, and takes great pride in his work.
JODY – CUSTOMER CARE REPRESENTATIVE
Jody joined Carbon Valley Heating and Air in February of 2017 and plays a key role as our Customer Care Representative.
In this role she provides our customers with quality service, listening to their needs and ensuring they are being met. Jody is no stranger to customer service, having spent more than 24 years working in the field, she understands the importance of connecting with the client and providing them with the best possible experience. Constantly looking for new ways to help our patrons, Jody continues to grow and learn while making sure she takes the time to understand each and every customers’ HVAC needs.